Published on April 11, 2024

Visitation Hours and Guidelines

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Take a quick peek at our visitor information to ensure a seamless visit by knowing what to expect, what to bring, and anything you should avoid to ensure a smooth and enjoyable patient visit.

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The following guidelines are intended to be flexible, allowing us to respond to each person’s diverse, individual needs and preferences and unexpected and unique circumstances, as well as assure the safety of patients, families, and staff.

  • Visitation hours are 7 am to 8 pm daily. Exceptions to these hours occur based on the patient's condition and care unit. See the exceptions table below.
  • Patients may have multiple visitors per day.
  • Patients have the right to withdraw or deny consent to visitation of an individual at any time.
  • Visitors under 16 must be supervised by an adult other than the patient.
Exceptions By Hospital Locations
Unit/Floor People Limitations Concord Laconia Franklin
Ambulatory Care Center 🧍🏼‍♂️❤️ ×
Day Surgery Center 🧍🏼‍♂️❤️ ×
Inpatient Psychiatric Unit 🧍🏼‍♂️🧍🏼‍♂️ 16 or older and pre-approval

Visitation Hours: 1 - 2:30 pm
Emergency Department 🩺 × × ×
The Family Place - Maternity 🧍🏼‍♂️🧍🏼‍♂️❤️ Visitation Hours: 3-8 pm ×
The Family Place - Pediatrics 🧍🏼‍♂️🧍🏼‍♂️❤️ ×
5 West Inpatient Psychiatric Unit 🧍🏼‍♂️🧍🏼‍♂️ 18 or older ×
Intensive Care Unit 🧍🏼‍♂️🧍🏼‍♂️❤️ 16 or older × ×
Interventional Radiology/ Catheterization Lab 🚫 ×
Preoperative Care Center 🧍🏼‍♂️❤️ ×
Presurgical Testing Center 🧍🏼‍♂️❤️ × ×
Post-Anesthesia Care Unit 🧍🏼‍♂️❤️ 🩺 ×
Radiation Oncology 🚫 ×

Symbol Key

🧍🏼‍♂️ ❤️ One Designated Support Person

🧍🏼‍♂️ 🧍🏼‍♂️ ❤️ Two Designated Support People

🧍🏼‍♂️ 🧍🏼‍♂️ Two Social Visitors

🩺 Clinical Clearance
A patient's clinical team must deem visitation appropriate.

🚫 Designated support and visitors are prohibited.

Designated Support Person: An active partner in care and an essential member of the healthcare team who can provide physical, psychological, and emotional support as deemed important by the patient.

Visitor: Anyone with a social relationship with a patient who does not fit the definition of a designated support partner. 

Parking Garage


Parking on our Franklin campus is available on the side of the hospital. Parking on our Laconia campus is available in front of the main entrance. Parking on our Concord campus is available in lots A, B, E, F, and M. Overnight and extended stay patient parking is available in Lot E. See our campus map for parking lot locations. View our building directory for recommended parking based on your destination.

Concord Building Directory